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  • Webinar - Customer Service re: Patients

Webinar - Customer Service re: Patients

  • Tuesday, February 03, 2026
  • 12:00 PM - 1:00 PM
  • Webinar

Registration

Register


Customer Service re: Patients

Tuesday, February 3, 2026

12:00PM - 1:00PM EST

Presented By: Amy Fajardo, CS, RCM

MedCycle Solutions


Key Learning Objectives:

          • Who is your customer, knowing them
          • The difference between poor, good & excellent customer service
          • What your patients are looking for
          • How to deal with a patient complaint
          • Do’s & Don’ts
          • Training Tips


          Can't make the webinar?

          No problem! All registrants receive the recording and presentation slides

          following the webinar.


              (Members Attend Free, Non-members $35.00)


              HOW TO JOIN THE WEBINAR:               Please click the highlighted link provided in your confirmation email to receive the login information. 

              Continuing Education Units, CEU's:

              Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.

              Thank you to our
              Exclusive Professional Liability Sponsor!

                      

              Thank you to our
              Diamond and Royal Corporate Sponsors!

                    

              New York Medical Group Management Association, Inc.
              PO Box 3403, Hamilton, NJ, 08619
              P: 844-333-5511 E: info@newyorkmgma.com
              ©  2015 - 2020 New York Medical Group Management Association, Inc.

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