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Administrative Director, Faculty Practice Plan

For: Upstate University Medical Associates at Syracuse, Inc (UUMAS) SUNY Upstate Medical University

Employer: MedBest Medical Management, Inc.

Where: Syracuse, NY

The Administrative Director of UUMAS provides strategic, administrative, and financial leadership to support the mission and goals of the College of Medicine (COM) and Upstate Medical University Health System.  The position reports to the Chair of the Board of Directors of the UUMAS Governing Board along with the Board Executive Committee and Department Board representatives/Chairs of the clinical departments.

The Administrative Director is directly responsible for the central office.  Direct reports include Principal Financial Officer, Compliance Officer, Quality and Practice Operations Director, in addition to the Payor contract and Medical Malpractice Specialist and the Sr. Administrative Coordinator. There are 13 professionals who work in the Central Office.

The Faculty Practice Plan includes departmental practices of each of the 18 clinical departments within the COM. These departmental practices are called Medical Service Groups (MSGs). UUMAS is the umbrella organization over the MSGs and provides some centralized services and functions including: third party payor contracting, compliance, privacy and security, quality programs, medical malpractice, risk management, Epic practice management systems coordination and analysis.  Responsibility for a community based multispecialty and Family Medicine practice in the western suburbs.

Much of the work is done in partnership with the departments/MSGs and working closely with the respective Chair and Business Manager and in close relationship to Upstate University Hospital and the COM Office of the Dean. The Administrative Director plays a pivotal role in planning, coordinating and participating in initiatives, fostering collaboration with internal and external stakeholders, and representing the faculty practice plan within and outside of Upstate Medical University. 

Minimum Qualifications:

• Bachelor’s degree in related area and/or equivalent experience/training in related area
• Demonstrated experience and success in management within a large complex tertiary health system, academic medical center, extensive clinically integrated network or comparable health care environment.
• Ability to pursue multiple goals, analyze complex issues, facilitate change in response to a dynamic environment, and communicate effectively at all levels of the organization.
• Excellent ability to collaborate with senior management and executive-level staff, to develop and implement objectives, goals, budgets, strategic plans, policies, and priorities, and to measure and evaluate operations in conjunction with them.
• System thinker balancing strategic objectives with operational achievement.
• Excellent interpersonal, communications, public speaking, and presentation skills.
• Excellent writing skills.
• Demonstrated ability to plan, execute and evaluate change.
• Analytical and critical thinking skills to troubleshoot problems and make decisions based on fact and sound judgment, business acumen and the mission and values of Upstate Medical University.
• Extensive experience successfully working with physicians in academic clinical settings.
• Excellent consensus building skills and be able to navigate political landscapes.
• Skilled at influencing decision-making, navigating complex organizational structures, balancing competing priorities, and effectively managing stakeholder relationships.

Preferred Qualifications:

• Master’s degree in a health care of business-related field.
• Ten plus years of management experience in a large complex academic health system.
• Familiarity and competence with technology including excellent Excel skills and analytic processes.
• Knowledge of professional billing and third-party health insurance negotiation and administration.
• Familiarity with the Epic system
• Demonstrated experience managing cross-functional projects in a complex environment across clinical, information technology, financial and legal areas.
• Experience in business development in a clinical health care setting.
• Expert knowledge of physician practice delivery models, business and strategic planning and organizational development.
• Proven ability to establish and utilize metrics to drive excellence, support operations and facilitate integration.

Upstate Medical University:

SUNY (State University of New York) Upstate Medical University is the nation’s first co-ed medical school and has grown and transformed into a premier academic medical university.  Situated in Syracuse NY, Upstate is a public comprehensive health sciences institution and the largest employer in Central New York.  It plays a pivotal role in the region’s economy and healthcare system, serving an estimated 1.8 million people.

Upstate offer a broad array of services, including education, biomedical research, and clinical care.  Through its extensive network of hospitals, clinics, and educational programs, Upstate is committed to advancing healthcare, driving innovation, and improving the quality of life for the communities it serves.  This dedication and objective excellence have solidified Upstate’s reputation as a leader in healthcare and medical education, with a mission focused on enhancing the well-being of Central New York and beyond.

Upstate University Health System:

The Upstate University Health System is a cornerstone of the region’s healthcare infrastructure serving a large and diverse population, including many of the most seriously ill and injured patients. The health system comprises several key facilities, including Upstate University Hospital, Upstate University Hospital at Community Campus, Golisano Children’s Hospital and the Upstate Cancer Center.  These facilities offer a comprehensive range of services, from routine medical care to specialized treatments for complex conditions. Upstate Clinical Practice Plan – Upstate University Medical Associates at Syracuse (UUMAS) staff by faculty from the Norton College of Medicine, provide expert care across a wide spectrum of specialties.  Numerous satellite sites further extend Upstate’s reach, ensuring that high-quality healthcare is accessible throughout the region.

Upstate University Medical Associates @ Syracuse (UUMAS) – Faculty Practice Plan:

The FPP at Upstate is a departmentally based practice plan with 18 Medical Service Groups (MSGs) organized to support the practice of each of the clinical departments within the COM. Professional billing and collections are generated under each of the respective tax identification numbers (TINs). UUMAS is a not-for-profit University Faculty Practice Corporation which serves as the umbrella organization and governance over the MSGs and conducts business on behalf of the MSGs and in other institutional interests. MedBest, an affiliated organization, performs back-office billing, etc. functions for most of the MSGs.

The faculty practice plan is made up of about 600 clinical faculty which are part of the ~870 doctors and ~270 non-physician providers. There are over 100 actual practice locations of varying sizes and patient volumes, organized as provider and hospital-based practices as well as MSG run practices. There are about 750 staff who support the practice plan and practice sites. The MSGs and UUMAS use a common G/L-A/P system (Lawson) with a common chart of accounts from which reports are run. UUMAS and UH partnered in establishment of the Epic EHR and Practice Management system that supports both outpatient and inpatient activities. Compliance auditing systems are shared as well as a third-party vendor for quality reporting.

Benefits

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

Salary: L8  $143,327 - $255,313

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. The salary range depicted is based on full time, 1.0 FTE and would be prorated accordingly for less than 1.0 FTE.

* If interested in this position, please APPLY HERE *

MedBest is affiliated with and supports the mission of Upstate University Health System. EOE 

Posted: 8-8-2025