Careers

We provide this Career page as an affordable service to the medical practice community. Members and non-members are welcome to participate.

Posting to the job board is a member benefit. Non-members can post a position for 30 days for $99.

To post a position, please complete and return our Job Posting Request Form to info@newyorkmgma.com

Payment needs to be received in full before the career posting is uploaded to the web site.

Revenue Cycle Billing Manager

Pay Range: $70,000 - $80,000 per year

Location: Hybrid/Onsite (Clifton Park/Albany, NY), Remote

**While this role may be performed remotely, some benefits offerings (such as health insurance) are subject to regional eligibility requirements and may require residency in the Capital Region of New York State.

Position Summary: The Revenue Cycle Billing Manager is responsible for overseeing and optimizing the entire revenue cycle process across all Perlmutter Eye Center and Perlmutter Dermatology locations. This includes leadership of billing operations, payer relations, credentialing, maintenance of fee schedules, and ensuring maximum reimbursement for services provided.

Key Responsibilities

Leadership & Oversight:

• Lead, manage, and mentor the billing and revenue cycle team, including billers, coders, and A/R specialists across multiple sites.
• Ensure accountability, training, and performance management within the billing department.
• Ensure timely and accurate processing of claims, payments, adjustments, and appeals.
• Establish performance goals, monitor KPIs (e.g., days in A/R, denial rate, clean claims rate), and implement improvement strategies.
• Organize team with centralized workflows using company provided software and cloud based organizational technology

Revenue Cycle Management:

• Oversee the full revenue cycle from patient intake through final account resolution for clinic and ASC services.
• Oversee the full revenue cycle process including patient registration accuracy, insurance verification, prior authorizations, coding, charge entry, clean claim submissions, payment posting, and follow-up.
• Develop and maintain workflows that support best practices in ophthalmology & dermatology revenue cycle operations.
• Monitor KPIs such as days in A/R, denial rates, and collection rates, and implement corrective actions where needed.

Credentialing & Payer Enrollment:

• Manage provider credentialing and re-credentialing for all payers, including commercial insurers, Medicare, Medicaid, and vision plans and keep records up to date
• Ensure all providers are accurately enrolled and active with payer systems to avoid delays in reimbursement.

Fee Schedule & Contract Management:

• Maintain and regularly update fee schedules to ensure alignment with payer contracts and reimbursement expectations.
• Monitor contracted rates and reimbursement trends; analyze variances and recommend adjustments.
• Collaborate with leadership on payer contract negotiations and fee schedule reviews.

Insurer Relations:

• Serve as the primary contact for payer relations and disputes.
• Resolve complex claims issues and escalated denials through direct communication with payers.
• Stay abreast of payer policy changes, reimbursement trends, and regulatory updates affecting ophthalmology.

Compliance & Coding:

• Ensure compliance with HIPAA, CMS, and all applicable state/federal regulations.
• Supervise accurate CPT, ICD-10, and HCPCS coding for ophthalmology and ASC procedures including retina injections, cataract surgery, glaucoma treatments, and diagnostic testing.
• Stay current with ophthalmology & dermatology coding updates, NCCI edits, and payer policy changes.

Collaboration & Communication:

• Work closely with physicians, clinical teams, schedulers, and front desk staff to ensure clean claims and smooth patient financial processes.
• Liaise with external vendors, payers, and clearinghouses to troubleshoot issues and optimize billing workflows.

Technology & Systems:

• Manage and optimize the use of Modernizing Medicine, the practice’s EHR and PM system.
• Recommend and implement system enhancements to improve billing accuracy and revenue cycle performance.

Qualifications

Required:

• Minimum 5 years of experience in medical billing and coding, preferably ophthalmology, with at least 3 years in a managerial or supervisory role.
• Expertise in ophthalmic procedures and surgical billing, including retina, cataract, glaucoma, and ASC services.
• Strong knowledge of medical billing regulations, payor guidelines, and insurance processes.
• Experience with ophthalmology-specific EHR and practice management systems.
• Experience with ‘buy and bill’ drug transactions, workflows, and operations.

Preferred:

• Certified Professional Coder (CPC) or Certified Ophthalmic Executive (COE) credentials.
• Experience with multi-site practice operations.
• Proficiency in analytics/reporting tools to evaluate RCM performance.

Apply: Emily Elder, HR Manager - hr@perleye.com or via Indeed

Posted: 12-24-2025

Practice Administrator / Director of Operations

Pay Range: $100,000 - $150,000 per year

Location: Onsite (Clifton Park/Albany, NY)

Job Summary: The Practice Administrator and Director of Operations, will oversee all aspects of the business, from day-to-day operations to long-term strategic planning. They work closely with the ownership to define and implement key initiatives that ensure operational efficiency, financial stability, and the highest quality of patient care across all locations. The position provides direct supervision to clinical, front desk, and billing managers, and indirect oversight of all staff. Responsibilities include implementing strategic business plans, managing budgets and vendor relationships, and leading initiatives to enhance technology and patient satisfaction. This role serves as a key liaison between departments, providers, and external partners to ensure alignment with organizational goals.

Key Responsibilities

Leadership & Strategy:

• Serve as the operational leader responsible for executing the company’s vision and driving business growth.
• Develop and implement strategic business plans to optimize performance, profitability, and patient care across all locations. Lead, mentor, and motivate the employees, including office managers, administrative staff, and support personnel

Operational Management:

• Current direct reports – Clinical, Front Desk, and Billing managers
• Indirect reports: all other employees
• Oversee the day-to-day operations of the 3 offices, ensuring consistent practices, efficient workflows, and high-quality patient service.
• Oversee daily cash deposits and biweekly payroll
• Establish and work with managers to implement operational policies and procedures that improve efficiency and reduce costs while maintaining high standards of service.
• Maximize MIPS performance and reporting.
• Ensure compliance with all state and federal regulations and healthcare standards.

Financial Oversight:

• Take ownership of the financial performance of the practice, working closely with finance teams to manage budgets, forecast revenue, and control costs.
• Work with the billing team to ensure performance.
• Analyze financial reports, identify trends, and implement corrective actions to ensure profitability and sustainable growth.
• Drive cost-saving initiatives while maintaining or improving the quality of services provided.
• Manage vendor relations, procurement, and contracts, ensuring the best value and services for the practice.
• Work with health insurance companies to negotiate practice contract terms.

Human Resources & Team Building:

• Partners with the Human Resources Manager on recruitment, training, benefits, compliance, and performance management of office staff, ensuring the practice attracts and retains top talent.
• Foster a collaborative and positive workplace culture that emphasizes continuous learning, feedback, and high performance.
• Implement staff development programs to build the skill sets and careers of the team.
• Coordinate doctor and employee events

Business Development:

• Identify and implement opportunities to expand the business, including new services, partnerships, or locations.
• Collaborate with marketing and sales to enhance the practice’s brand presence and increase patient acquisition and retention.
• Work with sales reps on new products and offerings

Technology & Innovation:

• Lead efforts to maximize, upgrade and modernize technology systems, including patient management systems, scheduling tools, phone systems, and financial reporting software.
• Work with IT vendors.
• Identify technological advancements and operational improvements that can streamline processes and enhance patient care.

Client Relations:

• Maintain and improve patient satisfaction, developing strategies to gather feedback and implement improvements.
• Act as the primary point of contact for escalated patient concerns, ensuring quick resolution and patient retention.
• Oversee marketing outreach to referring providers.

Skills and Qualifications

• Experience/Education: Bachelor Degree in Business Administration, Data Analysis, Healthcare Management or related field; Masters Degree a plus. Experience will be considered in lieu of education. Minimum of 1-3 years in business analytics. 3 years in a leadership role, ideally in healthcare. Ophthalmology experience is a plus.
• Leadership: Proven track record of managing teams, implementing change, and fostering a culture of accountability and excellence.
• Analytical Skills: Strong analytical and problem-solving abilities, with experience in managing analyzing data, building reports/dashboard and data-driven suggested improvements
• Communication: Excellent interpersonal and communication skills, with the ability to influence and engage with all levels of the organization.
• Detail-Oriented: Highly organized and meticulous, with the ability to manage multiple priorities simultaneously.

Apply: Emily Elder, HR Manager - hr@perleye.com or via Indeed

Posted 12-24-2025

Revenue Cycle Manager

Upstate University Medical Associates at Syracuse (UUMAS) - Faculty Practice Plan of Upstate Medical University

Location: Syracuse, NY

Schedule: Monday–Friday, daytime hours

The Revenue Cycle Manager provides leadership, management, and training for the Medical Service Groups (MSGs) at Upstate as well as Upstate University Medical Associates at Syracuse (UUMAS) staff within the revenue cycle areas of responsibility, including charge capture, billing, payment posting, collections and follow up, denials management, insurance questions and billing audits. This position will also significantly participate in the redesign of processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes.

Responsibilities will include:

• Facilitates the collection of earned reimbursement, reviewing payor contracts to ensure contract fees are modeled accurately in the billing system and working with billing staff to identify variances in actual payment.
• Identifies and implements solutions to problems and issues affecting revenue cycle functions, working collaboratively with other departments within our healthcare system, including the MSGs and University Hospital (UH).
• Develops and organizes groups/committees to address issues to improve oversight and efficiency of the revenue cycle.
• Reviews and tracks payment trends, presents data, makes recommendations for problem and issue resolution based upon staff findings, and reports findings to leadership.
• Resolves complex physician professional billing issues in a timely manner.
• Leads and mentors revenue cycle subject matter experts and their supporting teams within MedBest and the MSGs, ensuring a high level of engagement and productivity.
• Prepares service level metrics and explanatory summaries for leadership.
• Develops MSG standards and procedures for all points of the revenue cycle including, but not limited to, charge capture, data entry, payment posting, insurance follow up, collections and denials management.
• Adheres to all department and organization policies, procedures, and best practices.
• Maintains working knowledge of applicable Federal, State, and local laws and regulations. Monitors billing compliance with all third-party payer regulations.
• Maintains confidentiality in compliance with HIPAA regulations and ensures that department remains compliant with all relevant regulations.
• Completes other duties as needed and assigned.

• Bachelor’s degree in health administration or related field required
• Candidates must have at least six years of experience within healthcare industry, including medical reimbursement and insurance for physician practice, hospital or health system. Position requires at least two years of supervisory experience.
• EPIC experience required, knowledge of other EHR billing systems is advantageous.
• Current, in-depth knowledge of governmental and commercial insurance rules and regulations is required, including regulatory compliance requirements. Extensive knowledge of Medicare, Medicaid, Managed Care is required.
• Strong analytical and computer skills are required along with the ability to interpret data to identify trends or areas for improvement, and present information in a succinct, actionable manner.
• Requires strong written and verbal communication skills as well as ability to interact and collaborate effectively with personnel at all levels to expedite revenue cycle processes while supporting customer service.
• Capacity to manage multiple priorities in a fast-paced environment.

This position reports to the Principal Financial Officer of UUMAS and collaborates closely with leaders across the organization to achieve financial and operational excellence.

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays. Salary Range: $92,000 – $147,200

Apply now at www.upstate.edu/hr/jobs/. Search for Posi on #87187. MedBest is affiliated with and supports the mission of Upstate University Health System. Equal Opportunity Employer.

Posted: 11-17-2025