Management of Aggressive People (MOAP)™
Tuesday, September 14th
12:00pm-1:00pm EST
Presented By:
Michael Manere
Healthcare Compliance Network
Session Description:
The need to manage aggressive behavior in an office environment continues to be more crucial as reports violent incidents rise, but many practices lack appropriate and current training Develop an understanding of what management of aggressive people means and strategies for preventing and diffusing aggressive behavior, including de-escalation techniques; identifying precursor behavior and when/how to intervene; non-violent crisis intervention; and security techniques for people and systems. MOAP “Dos and Don’ts” will be provided, as well as training and tips.
(NYMGMA Members Attend Free, Non-members $35.00)
HOW TO JOIN THE WEBINAR: Please use the link provided in the confirmation email to complete your registration.
Continuing Education Units, CEU's:
Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.
New York Medical Group Management Association, Inc.PO Box 3403, Hamilton, NJ, 08619P: 844-333-5511 E: info@newyorkmgma.com© 2015 - 2020 New York Medical Group Management Association, Inc.
